General Support

Website looks weird and broken

Oh dear nothing like crazy hair. Sometimes you might discover that your website doesn't look right, this is sometimes often related to a plugin being used on the website which is out of date and needs updating, or it could be the version of your Wordpress requires an update. First rule don't panic, we are here to help and get you back online and looking good. Here are things you can try if you haven't - Clear the cache on your web browser you are using. Handy Guide for Browsers (https://...

What can I get done with my allocated support time

One of the great things about our allocated support time is that it saves you the hassel of worrying about doing those tasks which might take you hour or more to do, or longer if you have forgotten how to do. Allocated Support time covers the following - Swapping images and videos - Changing text and updating text - Uploading Blog, News or Articles into the blog section of your website. - Change format and colours on the website - Make adjustments and tweaks to layout on the webs...

How do I reset my password

We know there are way to many passwords to remember these days. Don't worry to reset your password for your website is really easy simply follow these instructions. - Visit the login page for your administration access area. - Click the link "Lost Password" to reset - Go to inbox in you email, find recover lost password email - Click on link to and follow instructions to reset your password. If your still having trouble please complete raise a support ticket, or email our suppo...